Shipping policy
Shipping & Delivery Policy
We ship worldwide and aim to dispatch all orders within 2–3 working days of purchase.
Estimated Delivery Times
- United Kingdom: approx. 2 working days
- Europe & North America: approx. 7 working days
- Rest of the world: varies by region and local customs procedures
These delivery times are estimates and not guaranteed. Delays may occur due to customs checks, weather conditions, or courier delays that are outside of our control.
Delivery Partners
We work with trusted couriers to ensure safe and reliable shipping. These include: Royal Mail, DPD, Evri, DHL, UPS, TNT, and their regional partners.
All orders are shipped using a tracked service, and you will receive your tracking details once your order has been dispatched.
Shipping Costs
Shipping fees are calculated automatically at checkout based on your delivery address and chosen shipping service.
We do not currently offer free shipping unless otherwise stated during a promotional period.
UK Shipping Rates
- Orders up to £50: £4.99 tracked shipping
- Orders over £50: Free tracked shipping
Shipping is calculated automatically at checkout based on your order total.
Customs & Import Fees (International Orders)
International customers are responsible for any customs duties, VAT, taxes, or import fees charged upon delivery. These charges are determined by local customs authorities and are not included in our product prices or shipping fees.
If you are unsure about your country’s import rules, we recommend checking with your local customs office before placing an order.
Questions About Your Delivery
If you have any questions regarding your order, shipping, or delivery times, please feel free to contact us via our Contact page. We will be happy to assist.
Return Address
20 Hollybush Hill,
Redbridge,
London,
E11 1PP,
United Kingdom